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Freewin Dias

Game & Web Developer

Vancouver, BC

Featured work

View all my works!
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Freewin Dias Portfolio

Portfolio Website

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Rodias

SaaS Web Development Platform

Experience

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Barista - Starbucks

2026Present · Vancouver, BC

  • Collaborated with team members during high-volume periods to maintain service speed, reducing customer wait times by up to 30%.
  • Executed store opening and closing procedures, including cash handling and safety checks, ensuring 100% compliance with company standards.
  • Maintained a clean, organized workspace that met Starbucks operational and health standards, improving shift efficiency and morale.
  • Prepared and served beverages and food items following precise recipes and presentation guidelines, achieving a 98% consistency rating in quality audits.
  • Anticipated customer needs by observing store flow and preferences, enhancing order accuracy and driving repeat visits.
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IT Support - Our Lady of Nazareth School

20192022 · Mumbai, IN

  • Provided in-person, phone, and remote technical support to over 200 teachers and students, resolving 95% of issues within the first contact to minimize classroom disruptions.
  • Installed, configured, and maintained computers, tablets, printers, and projectors across 40+ classrooms, improving system uptime and user productivity.
  • Deployed and updated educational and administrative software across Windows platforms, enhancing compatibility and performance for staff and students.
  • Diagnosed and resolved wired and wireless network connectivity issues, boosting network reliability and reducing downtime by 30%.
  • Maintained detailed inventory of all hardware, software, and licenses using asset management systems, enabling better resource planning and audits.
  • Assisted in enforcing IT security protocols, implementing malware protection tools, reducing security threats by 20%.

Education

Jan 2026 - Sept 2027

Master's of Science in Applied Computer Science

Fairleigh Dickinson University — Vancouver, BC

July 2020 - June 2024

Bachelor's in Computer Engineering

St. John College of Engineering & Management - Mumbai, IN

Certificates & Publications

October 2025

JewelARy - Jewellery E-Commerce App using Augmented Reality

Research Paper - Published in IEEE

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August 2024

Introduction to C++ Programming and Unreal

Coursera - University of Colorado

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